Effective 1/1/22: The O Shop will gladly accept merchandise including bras, active wear, and sleepwear for full refund within 30 days of purchase for store credit. Items marked for sale or clearance may not be returned. Intimate accessories, shape wear, beauty products, lotions, candles, accessories, stockings, and underwear are non-exchangeable. Returned items must be unworn, unwashed, and in the original condition with tags attached. The O Shop reserves the right to refuse any return that does not meet the above criteria.
The O Shop is not responsible for shipping costs associated with returns. The shop highly encourages familiarity with products, especially bras that may fit differently depending on the brand or style.